CITITEL EXPRESS KOTA KINABALU, Kota Kinabalu – A Smart Stay in the City
About the Hotel
Compact City Accommodations
Rooms range from 13.5 sqm with queen beds for two people to family rooms with sofas and twin options. All include air conditioning, flat-screen satellite TVs with Chinese channels, electric kettles, complimentary bottled water, and safes. Private bathrooms have showers with free toiletries and hair dryers. Some rooms offer city views, while interior rooms have no windows.
Malaysian Dining Onsite
Peniel Delicacy serves a daily buffet breakfast and operates for all-day dining with Malaysian cuisine. The hotel's coffee shop offers snacks. A vending machine is available for additional refreshments.
Business & Essential Facilities
The hotel provides two meeting rooms and a business center with printing services. Complimentary Wi-Fi is available throughout the property. A dry cleaning and laundry service is offered for guest convenience.
Central Kota Kinabalu Location
The hotel is in Kota Kinabalu City Centre, a 5-minute walk from Kompleks Asia City and Sedco Square. It is a 10-minute walk to the Handicraft Market, The Waterfront, and IMAGO Shopping Mall. Kota Kinabalu International Airport is 8.5 km away, while North Borneo Railway is 4 km from the property.
24/7 Multilingual Service
The 24-hour front desk staff speak Chinese, English, and Malay. Services include concierge assistance, complimentary newspapers in the lobby, and ironing facilities. Safety features include fire extinguishers, smoke detectors, a security system, and first aid kits. Early check-in is available for MYR 18 per person.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
Services
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Ironing facilities
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
The hotel room was okay for the price paid, despite being small and lacking coffee and tea provisions. I had requested a higher and non-smoking floor but was given a lower and smoking one. The service was a bit of a mixed bag, with some staff being friendly and helpful while others were rude or indifferent. The location was suitable for us, close to various dining places and attractions. The dining experience was average, with better options available outside the hotel. The facilities were decent overall.
The hotel's location is strategic, surrounded by useful shops like Guardian and Watson, but a bit far from the city center for convenient walking. The rooms were quite small for the price paid, with persistent dampness affecting the experience. The service was professional and prompt. The dining experience was average and overpriced. The facilities were satisfactory but not outstanding.
The hotel offers comfortable rooms at a good value, although they are a bit small. The service is nice and helpful, making my stay pleasant. The location is quite convenient, but not ideal for those looking for a central spot. The dining experience is average, with room for improvement. Overall, a decent choice for a short stay.
The hotel is conveniently located in KK Town near various local food stalls and amenities. The rooms are on the smaller side, yet they are kept clean with strong showers and cold air conditioning-essential for the hot Malaysian weather. The service from the friendly staff was commendable, always ready to help with any queries. Dining options were simple, starting early at 6.30 am, and included tasty dishes like Pork Belly. The facilities were satisfactory, providing the necessary amenities for a comfortable stay.
The hotel is conveniently located in the center of town, making it easy to access various facilities. The rooms are spacious and suitable for Muslims to perform prayers, although there are no King or Queen size beds. The hotel lacks windows but offers ample space for comfort.
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